Question 1

What can the Treatment box & litter tray be used for in a procedure?

Accepted Answer

Intraoperative waste containment and clean urine, fecal and fluid sample collection. It is leak-free by design, single- or multi-use, and a fresh tray goes to every patient — nothing travels back through the sink.

Question 2

How does single-use reduce infection risk?

Accepted Answer

Reprocessing a shared tray leaves a disinfection window every time it is washed. A fresh tray for every patient removes that window entirely and breaks the contamination chain between patients.

Question 3

Which waste route do the products go into after use?

Accepted Answer

Disposal with biodegradable or contaminated ward waste, depending on local clinical waste rules. Trays, bowls and scoops are fully biodegradable — 90–180 days under composting conditions — with no plastic and no chemistry.

Question 4

Are the materials safe for sensitive or post-surgical patients?

Accepted Answer

Yes. The range is 100% recycled paper, plastic-free and chemical-free. The Corner tray uses dust-free natural fibres, which protects sensitive, post-surgical and avian patients.

Question 5

Which sizes are available?

Accepted Answer

The Treatment box & litter tray discharge set is size L (45×34.5×11 cm / 17.7×13.6×4.3 in), and the clinic pack of 30 comes in M (40×30×9 cm / 15.7×11.8×3.5 in) or L (45×35×11 cm / 17.7×13.8×4.3 in). The Corner tray is 30×30×10 cm and available in S, M and L. Scoop&Go scoops are 27×12 cm, 50 per box. Feeding and drinking bowls are size M, 15×18×5 cm, 430 ml, 50 per box. The Pre-filled litter tray is size M, 42×35×11 cm (16.5×13.8×4.3 in).

Question 6

How much staff time does single-use actually save?

Accepted Answer

Around 60% less staff cleaning time compared with a multi-use tray — no washing, no disinfecting, no scrubbing, no wash-up queue. Comparison and scale figures are modelled estimates, not a certified third-party LCA. Source: VOLKOS LCA Report, June 2026. Not yet third-party critically reviewed — independent verification recommended before external ESG or procurement use.

Question 7

What certifications does the range carry?

Accepted Answer

The range is certified FSC, PFAS free, FDA food-contact compliant, RoHS, halogen free, TPCH and PCR, and is made from 100% recycled paper.

Question 8

What is the carbon footprint of a VOLKOS tray?

Accepted Answer

0.188 kg CO₂ per kilogram of product, against 3.9 kg for a clinic pee pad and 5.9 kg for a plastic tray on the same modelled basis. Comparison and scale figures are modelled estimates, not a certified third-party LCA. Source: VOLKOS LCA Report, June 2026. Not yet third-party critically reviewed — independent verification recommended before external ESG or procurement use.

Question 9

How long does a tray take to biodegrade?

Accepted Answer

90–180 days. A plastic tray takes 500+ years, and a clinic pee pad is made of five bonded materials that go to landfill only. Comparison and scale figures are modelled estimates, not a certified third-party LCA. Source: VOLKOS LCA Report, June 2026. Not yet third-party critically reviewed — independent verification recommended before external ESG or procurement use.

Question 10

Are the figures independently certified?

Accepted Answer

Not yet. Comparison and scale figures are modelled estimates from the VOLKOS LCA Report, June 2026. The study has not been third-party critically reviewed, and independent verification is recommended before external ESG or procurement use. Certification claims — FSC, PFAS free, FDA food-contact compliant, RoHS, halogen free, TPCH, PCR — are documented and can be supplied for audit files.

Question 11

How do I get prices?

Accepted Answer

Pricing is set per volume and route, not listed publicly. Email priit@volkos.com or call +372 50 27 900 with where you are, which products and roughly how many — you get back a current price list for your volumes, plus pack, carton and pallet options and confirmed lead times.

Question 12

Is there a minimum order?

Accepted Answer

Terms depend on product, volume and destination. Single practices, groups and distribution territories are all quoted separately — tell us your situation and we will confirm the workable minimums in writing.

Question 13

Can we trial the products before committing?

Accepted Answer

Yes. Samples are available for a live trial in your own ward, followed by a call to walk through the range and answer clinical questions.

Question 14

Are prices protected on a contract?

Accepted Answer

Yes. Terms are confirmed in writing and price-protected on contracted volumes for planned tenders.

Question 15

How do we become a VOLKOS distributor?

Accepted Answer

Start with three things: where you are and where goods should arrive, which products and roughly how many, and whether it is one practice, a group or a distribution territory. You get back a price list for your volumes, pack and pallet options, and lead times with pick-up or delivery routes. Then samples, a range call, and terms confirmed in writing.

Question 16

What documentation is available for procurement files?

Accepted Answer

Certification documentation (FSC, PFAS free, FDA food-contact compliant, RoHS, halogen free, TPCH, PCR), product specifications and the LCA methodology summary for audit and compliance files.

Question 17

Which territories are currently served?

Accepted Answer

VOLKOS operates from Tallinn, Estonia with offices in Berlin, Germany and Irvine, California. Other territories are quoted individually — tell us where goods should arrive and we will confirm routes and lead times.

Question 18

Is VOLKOS sold to pet owners?

Accepted Answer

No. VOLKOS is a strictly professional range supplied to veterinary clinics, shelters, emergency hospitals, breeders and medical distributors. The one exception is the Plastic-free Essentials kit, designed to be sold at the desk as a discharge package.

Frequently asked questions

For the ward

What the numbers mean

Commercial terms

Working with VOLKOS

A question we have not answered?

Request a quote for your clinic, shelter or distribution network.